Below the FAQ are some common concerns our customers have before buying.
If you have other questions, please send them to info@geekmadness.store
Filter by Topic
All
- All
- Perguntas pré-venda
Need help?
If we're not available, send us an email and we'll get back to you within 20-36 hours.
Perguntas pré-venda
Q: "What shipping method do you use?"
For digital files we will be sending you an email with all the details corresponding to your purchase. For the rest of our products from China or the United States through the state mail of each country or the client can opt for another private service (please contact us immediately after making the purchase). In the case of Argentina, we carry out the shipping and import process.
Q: "What payment methods do you accept?"
We work with Paypal, Apple Pay, Meta Pay, Gpay and credit or debit card.
Q: "Do you ship internationally?"
We make international shipments through state mail (Physical Products), shipping times can last from 15 days to 30-45 days depending on the country of destination. In the case of Argentina, consult the shipping and import rates, we can leave the product at the door of your house without carrying out any type of customs procedure. We take care of everything.
Q: "Is it safe to buy online?"
Your purchases are 100% protected and we provide a guaranteed satisfaction service. If you are not satisfied with your purchase, you will receive a full refund after returning the product.
Q: "I don't live in the country where you are, can I buy anyway?"
Yes, you can buy from anywhere in the world.
Q: “How do I access the digital files?”
After making the purchase, you must leave your email, so that we can send you all the information about the product you bought and we can share the content with you. Our files are hosted on the MEGA.zn cloud and you can access them 24/7.
Q: "I have a technical problem with the purchased product, what do I do?"
To solve any problem with the purchased product, you must send us an email to info@geekmadness.store and we will answer you as soon as possible. We do not resolve these concerns through the MEGA chat or Whatsapp.